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- An exploit let a viewer access the preorder backend, place fake preorders, and scrape the entire customer database.
- A viewer alerted YouTubers Coffeezilla and Cr1TiKaL, both linked to the T1 preorder, prompting public exposure.
- Trump Mobile said it added safeguards while investigators probe; reported preorder ledger shows about 10,000 orders, far below prior 600,000 claims.
Customers who put down the $100 deposit for the Trump T1 phone didn’t just suffer delays to their orders — their data was also potentially leaked after an exploit was discovered on the Trump Mobile website, as reported earlier by PCMag.
“At this time, the impacted information appears to be limited to certain customer details, including names, email addresses, mailing addresses, order identifiers and mobile phone numbers,” read a statement from Trump Mobile to PCMag.
The issue came to light last week, when a viewer reportedly reached out to YouTubers Coffeezilla and Cr1TiKaL, both of whom had put money down for the T1 phone. Through an exploit, the viewer gained access to the preorder website’s back-end and wasn’t just able to place fake preorders — they could also scrape and search the entire customer database. They reached out with supposedly benign intentions, frustrated that their data was also vulnerable, hoping the YouTubers would use their platform to get the issue addressed.
The exposed data doesn’t include financial information, but it does reportedly show a plain ledger for how many people ordered a Trump phone. There are only around 10,000 orders for the T1 phone, and about 30,000 phones sold, YouTuber Coffeezilla (through his alternate account Voidzilla) said in a video. That’s far below the nearly 600,000 T1 orders that news reports had previously claimed.
Out of an abundance of caution, our third-party platform provider has implemented additional safeguards and enhanced monitoring measures while the matter continues to be investigated with the assistance of independent cybersecurity professionals. We are also evaluating any applicable notification obligations,” Trump Mobile said in a statement to PCMag.
Trump Mobile did not respond to a request for comment by the time of publication on how many phones were preordered, how many have shipped, when the others will ship, how many people were impacted by the data breach or what data was leaked.
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