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    Home » City Invites Public Input on 311 Customer Experience • Savannah Herald
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    City Invites Public Input on 311 Customer Experience • Savannah Herald

    Savannah HeraldBy Savannah HeraldJuly 8, 20261 Min Read
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    City Invites Public Input on 311 Customer Experience • Savannah, GA
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    City of Savannah: Official News, Events & Community Updates

    Key takeaways
    • Paper copies available at City Hall during city council session days.
    • Printed surveys available at the Golden Age Program and community centers, including Cloverdale, Liberty City, Mary Flournoy, Windsor Forest.
    • Also at Carver Village, Crusaders, Hudson Hill, Moses Jackson, Tatemville, Woodville, and Eastside Gym at Pennsylvania Avenue Resource Center (PARC).
    • Survey deadline is August 7.

    SAVANNAH – The City of Savannah’s 311 Department invites the public to provide input through a survey that will help the City better understand any challenges customers face when using the 311 system and to also improve it as a single, easy‑to‑use hub for submitting and tracking service requests.  

    The survey can be found here. The feedback given will help the department monitor service quality, recognize changing community needs, and strengthen how residents are informed and engaged about City services. It will also aid in enhancing principles as outlined in Savannah GPS Strategic Plan Goal 5: Improve Quality of Life by Raising Municipal Service Standards (Objective 3: Strategy 2). 

    Paper copies will be at City Hall available for residents during days of city council sessions. They will also be available at the following Golden Age Program locations and community centers to complete:  

    • Cloverdale Community Center
    • Liberty City Community Center
    • Mary Flournoy Golden Age Center
    • Windsor Forest Community Center
    • Carver Village Community Center
    • Crusaders Community Center
    • Hudson Hill Community Center
    • Moses Jackson Community Center
    • Tatemville Community Center
    • Woodville Community Center
    • Eastside Gym at the Pennsylvania Avenue Resource Center (PARC)

    The deadline for the survey is August 7th.  

    Read the full announcement on the official site


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